6 Troubleshooting Tips To Fix Kozy Heat Remote Not Working

Kozy Heat Remote Not Working

There is no doubt in saying that any type of problem with your fireplace remote can be frustrating to deal with. Still, you can face these problems, especially if you have a fireplace in your home. Keeping in view this, most users complain about their Kozy heat remote not working at all.

As per their saying, whatever they do, the remote won’t work at all. Apart from that, these users are not familiar with the issue that results in this problem. To fix it, here are some steps that you can use:

How to Fix Kozy Remote Not Working?

  1. Check the Batteries

If your remote is not functioning or not responding at all, then the first place to start is to check its batteries. It is more likely that the batteries might not have enough power to operate the remote.

In these cases, all you need to do is get new batteries and install them. When you do that, your remote will start functioning again.

  • Range Issues

Another possibility is that you might be using the controller from too far away from the fireplace. As the remotes come with a certain range under which they can work, you have to ensure that you are within that range.

For this, our recommendation is that you move closer to the fireplace. Before you try to use it again, give your remote a light tug first.

  • Power Cycle

Another way to deal with it is by try power cycling or restarting your remote which might get rid of bugs that your remote may have. If you are not familiar with the power cycle, it means to cycle the power source that it is connected to.

To be more specific, you can try removing the batteries from the remote and keep it that way for a few seconds. After 30-40 seconds, put the batteries again and check if the remote is working now.

  • Loose Wiring

Loose wiring can also be the cause of why your remote is not working and it has nothing to do with the remote. This is another possibility that can result in problems including the remote not functioning, our recommendation is to check that as well.

You have to determine the loose wiring or broken connection whichever it is, they either need repairing or replacement.

  • Get it Checked from a professional

If the problem still persists, then the problem is a technical one. in this case, it would be ideal to get assistance from a professional. You can ask a technician for a visit who will check the remote and the fireplace at the same time.

If there is a problem with either of them, he will fix it easily and you do not have to worry about it.

  • Get a Replacement

At this point, the only thing we can assume is that your remote might be faulty. In this case, we are of the view that you cannot do anything to repair it.

You will need to get a replacement and purchase yourself a new remote for the fireplace instead. Still, if you want to try your luck, get help from customer support by contacting them and telling them about the problem you are getting. Similarly, they will recommend possible causes which may result in this problem.


Kozy heat remote not working? There are some steps that you can perform to troubleshoot it, our recommendation is that you go for the above steps we have mentioned in this article.

This will give you a good chance to deal with this issue. Additionally, you can also leave a comment below if there is confusion about the given instructions and we will help you.

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