It can be hard to face the remote to your Nixplay digital frame and start messing with you. This is a common complaint a user makes, there are a lot of causes that can result in this condition.
If you are facing the same problem, then you do not have to worry about anything. This article will allow you to take a look at all the possible fixes that can be used to solve the problems you can run into. So, let’s discuss them without any delay and read it.
How to Fix Nixplay Remote Not Working?
- Any Obstruction
The first thing you need to consider is to find out if there are any issues related to remote obstruction or interference due to an object. In a nutshell, you need to check if there is an object between the remote and your frame which can cause problems.
You have to position your remote control in the middle of your digital frame directly. If you see any object that is interfering with the remote, make sure to move it anywhere else.
- Check Batteries
If your battery is flat, it could be the cause that your remote has stopped working. In these cases, the best way to deal with it is to get the batteries replacement and use the newer ones that are compatible with the remote.
To remove the old batteries, you will have to access the back cover of the remote. After removing the housing, you will be able to install new batteries. You can also go through the user manual to find out how to replace the batteries.
- Check the Frame
You need to ensure that whether your frame is working or not. The issue can be with the digital frame as you might have not set it properly or it is not even turned on.
In this case, the best course of action is to configure the device properly.
- Out of Range
Another point to consider is that you might be out of range of your remote so it can work. In this case, you will have to put your frame near to the remote. If you cannot do it, you can also get closer to your frame in order to find out if there are any range issues.
- Contact Support
After trying everything we have mentioned earlier, you should try to contact support. When you call them and tell the issue, they will check your case and come up with some recommendations or solutions you can use.
Similarly, you have to be more cooperative in this regard. It is more likely that you should be able to get a solution from them or get your issue fixed by following their recommendations.
- Faulty controller
The last thing you can assume is that either you have got a faulty unit or you have damaged the frame or remote. you can still get in touch with a local repairman to assess your device, there is a high chance that it is not repairable.
In this case, the last step you can take is to get a new device. If your item is not under warranty, you will have to receive a new one which can cost some bucks too.
The Last Words:
Are you irritated with your Nixplay remote not working? most of the time, the problem lies in your batteries. You need to determine if there is any interference between the device and your remote. To learn the steps to troubleshoot your Nixplay remote, you need to follow the above instructions in this article. It will help you to resolve the issue.
